We have had some reports of intermittent remote control issues. If you experience any issues connecting, Restart Client 32: Actions > Initiate Action > Stop and Restart Client 32. If the issue continues, please open a support ticket so we can investigate.

We recently resolved an issue that delayed some alerts. Those alerts are now being sent, so you may see more than usual for a short time. Most likely nothing is wrong with your agent machine. If alerts continue after the backlog clears, please contact support.
Version 4.20.4031.1.3

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